{"id":4389,"date":"2021-09-27T16:58:08","date_gmt":"2021-09-27T16:58:08","guid":{"rendered":"http:\/\/bleuclairmusic.com\/shop\/?page_id=4389"},"modified":"2022-07-18T07:22:34","modified_gmt":"2022-07-18T07:22:34","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/bleuclairmusic.com\/shop\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4389\" class=\"elementor elementor-4389\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-46b6f98b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"46b6f98b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4040ada8\" data-id=\"4040ada8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-118ff584 elementor-widget elementor-widget-text-editor\" data-id=\"118ff584\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 26-05-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><!-- wp:paragraph --><\/p>\n<p><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-weight: bold; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Our Return Policy<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Items purchased directly from our website may be returned within 30 days from the date of shipment for a full refund to the original form of payment or store credit for the full price of the item(s). The item(s) must be unopened, unworn, and without any visible damage.<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">The total amount refunded will be credited to your payment method that was used at the time of purchase (minus shipping and handling) or as store credit once the package arrives at our facility and the item(s) are inspected.<\/span><\/p><p dir=\"ltr\" style=\"line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\"><br><\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-weight: bold; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Items that are ineligible for a refund:<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">\u2022 Returned after 30 days from the day of shipment<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">\u2022 Condition of product is unsatisfactory to be resold (stains, pet hair, unpleasant scent, worn, washed)<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">\u2022 Items sold in Mystery Packs\/Boxes or Clearance Section<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">\u2022 Items purchased on-site at a festival or event<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Please allow 7-10 business days for your return to be verified. You will receive an email confirmation once it has been approved. From there, your refund will take anywhere from 3-5 business days to be back in your account.<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; padding: 0pt 0pt 18pt;\">\n<\/p><p dir=\"ltr\" style=\"line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-weight: bold; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Returns&nbsp;<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Please be aware, international returns are subject to different limitations. Due to significantly increased international return costs, all international returns are ineligible for a paid return shipping label.<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">We ask that you would please ship your return at your own shipping costs back to :<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">2NIGHT D.O.O.<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">\u0160ale\u0161ka cesta 2a<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">3320, Velenje<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Slovenia<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">After shipping, please forward your receipt for tracking. Once we receive your tracking information to confirm it&#8217;s en route to the fulfillment center, your refund or store credit will be issued and you will be notified.<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; padding: 0pt 0pt 18pt;\">\n<\/p><p dir=\"ltr\" style=\"line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-weight: bold; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Event Purchases<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">If you purchased any item(s) in-person at a festival, special event, or show all sales are final. These items will be ineligible for return or exchange. Please refer to your receipt for final purchase information.<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; padding: 0pt 0pt 18pt;\">\n<\/p><p dir=\"ltr\" style=\"line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-weight: bold; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Exchanges<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Due to constantly fluctuating inventory levels and product availability, we are unable to accept exchanges. If you wish to exchange an item or items, your best option is to return your items for a store credit.<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">We ask that you would please ship your return at your own shipping costs back to :<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">2NIGHT D.O.O.<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">\u0160ale\u0161ka cesta 2a<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">3320, Velenje<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Slovenia<\/span><\/p>\n<div><span style=\"font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">&nbsp;<\/span><\/div>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Our Return Policy Items purchased directly from our website may be returned within 30 days from the date of shipment for a full refund to the original form of payment or store credit for the full price of the item(s). The item(s) must be unopened, unworn, and without any visible damage. The total amount refunded&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-4389","page","type-page","status-publish","hentry"],"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/bleuclairmusic.com\/shop\/wp-json\/wp\/v2\/pages\/4389","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bleuclairmusic.com\/shop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bleuclairmusic.com\/shop\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bleuclairmusic.com\/shop\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bleuclairmusic.com\/shop\/wp-json\/wp\/v2\/comments?post=4389"}],"version-history":[{"count":3,"href":"https:\/\/bleuclairmusic.com\/shop\/wp-json\/wp\/v2\/pages\/4389\/revisions"}],"predecessor-version":[{"id":4719,"href":"https:\/\/bleuclairmusic.com\/shop\/wp-json\/wp\/v2\/pages\/4389\/revisions\/4719"}],"wp:attachment":[{"href":"https:\/\/bleuclairmusic.com\/shop\/wp-json\/wp\/v2\/media?parent=4389"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}